Terms & Conditions
ADMINISTRATION FEE
There is an administration fee of 60 €. You only pay it once the year. If you already live in San Sebastián and book your course in our office the fee is 30€.
COURSE PRICES
Price includes: Tuition, accommodation (if reserved), level testing, wellcome folder, class materials, the first course book, certificate of attendance, use of library.
VIVE LA CULTURA
All our group courses include the VIVE LA CULTURA package: one activity and one workshop to discover our culture every week.
Prices do not include: Airport transfers, travel insurance, the costs of extra activities of the cultural programme, like guided visits, entrance tickets and transport costs during the activities.
CANCELLATION
Students must give written notice of cancellation to TANDEM San Sebastian by email. In case of cancellation no later than 15 days before the start of your course, we will retain 75 € of the deposit. Less than 15 days before the course beginning we will retain 150 €. In both cases, the amount will be valid as a voucher for 2 or 4 online lessons or Spanish course in Tandem San Sebastian within the next 12 months, from the original start date of your course.
The school never cancels any course, even if there is only one participant. If the school is forced to cancel any course, activity or service contracted previously by the student, the school will refund the full amount.
NO REFUND
If student arrives late, is absent during any part of the course or leaves early, or if a student decides to cancel his or her course after it has started no refund will be made.
Whenever necessary, face-to-face courses will be substituted by online courses, there will be no tuition refund.
GROUP SIZE
Our group size is from 3 to 8 students all year round.
We accept students of all levels. In case there are less than 3 students in the group, the price of the course does not vary, but the number of lessons per week will be reduced as follows: if there are 2 students in the group, 15 lessons per week will be taught in instead of 20 and if there is one student, 10 private lessons per week will be taught instead of the 20 group classes. In these cases we offer the possibility of complementing the lessons with homework and self-learning with digital resources supervised by our teachers.
PUBLIC HOLIDAYS 2025 - In TANDEM NEVER MISS A CLASS
Spanish lessons are run as normal on public holidays or they are made up the same week. You will never miss a class at Tandem!
Holiday calendar 2025: 18th April · 21st April · 1st May · 8th December · We do not offer group classes from 22/12/2025 to 02/01/2026, although the school remains open.
INSURANCES
TANDEM San Sebastián cannot be held liable for damage or accident to students' persons or property. Students are strongly recommended to take out personal travel insurance before departure. Members of the European Union should bring their European Insurance Card which covers medical assistance in case of illness.
MINIMUM AGE
The minimum age for all group courses is 16; students younger than 18 years need written authorisation from their parents.
INERCAMBIO TANDEM®
Requirements for carrying out a TANDEM® exchange are to possess a basic working knowledge of Spanish and attend a course of at least three weeks duration.
One lesson is 45 minutes. The classes may be also held in the early afternoon.
All fees, administration, course and accommodation, are in Euro (€).