Terms & Conditions
There is an administration fee of 60 € for all face-to-face courses.
Prices includes: Tuition, accommodation (if reserved), level testing, information folder, class material, one course book, certificate of attendance, use of library, organisation of some cultural and leisure activities.
Not included: Airport transfers, travel insurance, the costs of some activities of the cultural programme, guided visits, entrance tickets and transport costs of the activities.
Cancellation: we have adapted our terms and conditions to the actual situation, so they are more flexible for our students and we don´t charge any extra cancellation fee. Students must give written notice of cancellation to TANDEM San Sebastian by email. In case of cancellation no later than 10 days before the start of your course, we will only retain 60 € of the deposit. Less than 10 days before the course beginning we will retain 120 €. In both cases, the amount will be valid as a voucher for 2 or 4 online lessons or a face-to-face course in Tandem San Sebastian within the next 12 months, from the original start date of your course.
The school never cancels any course, even if there is only one participant. If the school is forced to cancel a course, activity or service contracted previously by the student, the school will refund the full amount.
If student arrives late, is absent during any part of the course or leaves early, or if a student decides to cancel his or her course after it has started no refund will be made.
Whenever necessary, face-to-face courses will be substituted by online courses, and there will be no tuition refund.
Our group size is from 4 to 8 students.
We accept students of all levels. In case there are less than 4 students in the group, the price of the course does not vary, but the number of lessons per week will be reduced as follows: if there are 3 students in the group, 16 lessons per week will be taught in instead of 20. In the case of two students, 13 lessons per week will be taught and if there is one student, 10 private lessons per week will be taught instead of the 20 group classes. In these cases we offer the possibility of complementing the lessons with homework and self-learning with digital resources supervised by our teachers.
Every week we offer a workshop or guided visit through San Sebastián for free.
Spanish classes on public holidays: On public holidays Spanish lessons run as usual or they are made up along the same week. At TANDEM you don't miss any lessons.
Holiday calendar 2022: January 20; April 15 and 18; July 25; August 15; September 6; October 12; November 1; December 6 and 8. We do not offer group classes from 26/12/2022 to 6/1/2023, but during the Christmas holidays the TANDEM office remains open.
Insurances: TANDEM San Sebastián cannot be held liable for damage or accident to students' persons or property. Students are strongly recommended to take out personal travel insurance before departure. Members of the European Union should bring their European Insurance Card which covers medical assistance in case of illness.
The minimum age for all group courses is 16; students younger than 18 years need written authorisation from their parents.
Requirements for carrying out a TANDEM® exchange are to possess a basic working knowledge of Spanish and attend a course of at least three weeks duration.
One lesson is 45 minutes. The classes may be also held in the early afternoon.
All fees, administration, course and accommodation, are in Euro (€).