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Terms & Conditions

There is an administration fee of 60 € for all courses.
Administration fee, course and accommodation prices includes: Tuition, reservation of accommodation, level testing, information folder, class material, 1st course book, certificate of attendance, use of library, organization of some cultural and leisure activities.

Not included: Airport transfers, travel insurance, the costs of some activities of the cultural programme, guided visits, entrance tickets and transport costs of the activities.

Cancellation: Students must give written notice of cancellation to TANDEM San Sebastian by fax, post or e-mail. In case of cancellation no later than 3 weeks before the start of your course, we will retain 60 € of the deposit. Less than 3 weeks prior to the course beginning we will retain 120 €. In both cases the amount will be valid for another course during the same year in TANDEM San Sebastián.
If student arrives late, is absent during any part of the course or leaves early, if a student decides to cancel his or her course after it has started no refund will be made.

Holidays without classes 2017: January 6 and 20 · April 14 · Mai 1 · July 31 · October 12 · November 1 · December 8.

There are no classes on these national and local holidays. Only individual lessons will be made up along the week. On 17th of April (Easter Monday) and 6th of Dicember school is closed, but all classes will be made up along the week. There is no refund or discount when the school is closed on a public holiday.

Insurances: TANDEM San Sebastián cannot be held liable for damage or accident to students' persons or property. Students are strongly recommended to take out personal travel insurance before departure. Members of the European Union should bring their European Insurance Card which covers medical assistance in case of illness.

The minimum age for all group courses is 16; students younger than 18 years need written authorization from their parents.

Our group size is from 3 to 8 students, at high season the maximum is 10 students per group. We accept students at all levels, however if we do not have a group at your level, or if there are only 2 students in the group we reserve the right to reduce the number of lessons per week. Intensive Course: If there are 2 students in a group they will receive 15 lessons per week instead of 20. If there is only one student in a level he/she will receive 10 individual lessons per week instead of 20 group lessons.

Requirements for carrying out a TANDEM® exchange are to possess a basic working knowledge of Spanish and attend a course of at least three weeks duration.

All lessons are 45 minutes.

During the high season classes may be also held in the early afternoon.

All fees, administration, course and accommodation, are in Euro (€).